Dear User,
We have recently updated our Human Detection Service.
One or all of your cameras seem to be running with a quite early firmware.
In order to make your cameras capable of providing Human Detection faster and more accurately, please update your cameras’ firmware to the latest release.

How to update:
Run the HiKam app > ‘My camera’ page > click ‘Settings’ of the camera > Camera Update

If any questions, please send an e-mail to service.us@hi-kam.com, we will help.

Thanks.

Best regards,
HiKam Support Team