We get questions from users about the Recording, Alarm Recording to local SD card of the camera.

Here we compose a collection of frequent asked questions about this feature as below to help our users.  


If you have questions not listed, you can just send email to us or ask on the product page of HiKam cameras on Amazon.com. Either way works.

We are keep updatng this FAQ collection, welcome to share your comments with us. 


Thank you for your support.


-Q: Where can I set the Recording Options of the camera?

-A: The Recording can be set via the HiKam app for iOS and Android.

      You can find it in the HiKam app > 'My Camera' page , click settings of the camera > Recording Settings.

      You will see the options of recording resolution, different recording ways etc.


-Q: Does the Camera Recording need a SD card to work?

-A: If you want the camera to record locally into the camera, a microSD card is required to be installed to the camera.

      Pls note that, after installing the microSD card to the camera, just reboot the camera by pluging off/plugging in the power. That will help make the microSD card working normally.


-Q: I have installed a microSD card to the camera, but I didn't see any recording files shown up in the app. What should I do?

-A: 

After the microSD card installed to the camera, make sure a power cyle has been done once to the camera (power off the camera then power on camera again).

Please refer to this link for detailed procedure to check and fix: http://supportus.hi-kam.com/en/support/solutions/articles/16000069370


-Q: What is the difference of Recording Options in the app, I see Manual Recording, Alarm Recording and Schedule Recording?

-A:  

Manual Recording
Manual Recording will record 24/7 non-stop.  You have everything in the clips.
The cons are there will be a lot of recording clips containing a lot of information that is not useful.  And the SD card may be overworked and would die  much sooner than alarm recording.

Manual Recording relies on the 'Record Switch' in the Record Settings as Enabled to start work.


Alarm Recording
Alarm Recording will only start record when alarm activities detected. If there are not too much movements in the monitored area, alarm recording will work better.  If there are continuous activities of people or moving vehicles around, and you want to keep those evidence, it would be better to use manual recording.

Alarm Recording can record 1,2,3 minutes when alarm activities detected. If there is new alarm activity detected before previous alarm recording completes, the camera will continue to record more minutes. This is to keep more evidence in the camera.

Alarm Recording relies on Alarm button in 'My Camera' page is Enabled for the corresponding camera, and also alarm triggers in 'Alarm Settings' have been set. For details, you can refer to this link: http://supportus.hi-kam.com/en/support/solutions/articles/16000069370


Schedule Recording

Schedule Recording will record during the time duration you defined. For exampe, ask the camera to record from 8:00 AM to 9:00 PM, or ask the camera to record from 10:00 PM to 6:00 AM next day.

During the defined time schedule, the camera will record with non-stop.


-Q: What is the storage capacity needed for one hour recording?  How many hours of recording the 8GB, 16GB, 32GB, 64GB, 128GB microSD card can keep?

-A:  

For HiKam A7, 

   one hour of Standard Definition Video Recording takes 127MB storage

   one hour of High Definition Video Recording takes 380MB storage


For HiKam S6, 

   one hour of Standard Definition Video Recording takes 127MB storage

   one hour of High Definition Video Recording takes 320MB storage


Regarding the SD card storage, the camera will reserve 2GB for alarm clip, alarm clip cover etc. The remaining storage capacity will be used for recording. 

Also please note that, for SD card, the real capacity after formatted will be some less than advertised. For example, a 32GB microSD card after formatted you will get around 30GB for actually using. This will impact the actual recording hours caculation. For details about this, you can check this article: MEMORY CARDS AFTER FORMAT


Here comes the table for recording hours for different capacity SD cards,


For HiKam A7

Recording Resolution8GB microSD card16GB microSD card
32GB microSD card
64GB microSD card
128GB microSD card
Standard Definition
not recommended100hours (4.1days)216hours (9days)448hours (18.7days)912hours (38days)
High Definition
not recommended
33hours   (1.4days)72hours    (3days)149hours (6.2days)305hours (12.7days)



For HiKam S6

Recording Resolution
8GB microSD card
16GB microSD card
32GB microSD card
64GB microSD card
128GB microSD card
Standard Definition
42hours  (1.7days)100hours (4.1days)216hours (9days)448hours (18.7days)912hours (38days)
High Definition
17hours  (0.7days)40hours   (1.7days)85hours   (3.5days)178hours (7.4days)362hours (15days)



-Q: I see there is alarm clip in 'Alarm List' menu too, which is only 6 to 12 seconds. What is the difference of these alarm clips from the recording clips?

-A: 

The alarm clips you see in 'Alarm List' is a seperate feature. It is called as 'short alarm clip'. 

The short alarm clip is 6 to 12 seconds, this is to provide a quick preview of the alarm event to let you know what happened of the alarm.

If you have enabled Manual Recording or Alarm Recording, you will find the full length of recording in 'Playback' menu in 'My Camera' page in the app.



-Q: Can I download the recording clips from camera to my PC for backup?

-A: 

Yes, we provide a HiKam PC Client for free to our users.

By HiKam PC Client, you can view and download the recording clips from the camera.

Refer to this link for HiKam PC Client download and quick manual: http://supportus.hi-kam.com/en/support/solutions/articles/16000067649



-Q: I have a Synology NAS (or QNAP NAS, or NVR) at home. Can I record to NAS/NVR and SD card of the camera at the same time?

-A: 

Yes, you can record to your Synology NAS (or QNAP NAS, or NVR) and to the local SD card of the camera at the same time.

There is no extra settings required. Once you have the camera setup on your NAS or NVR, the record to NAS/NVR can start.

After that, you can set SD card recordings in the app. These two can work at the same time, no impact to each other.