We get questions from users about the ONVIF/RTSP to the camera.
Here we compose a collection of frequent asked questions as below to help our users.
If you have questions not listed, you can just send email to us or ask on the product page of HiKam cameras on Amazon.com. Either way works.
We are maitaining this FAQ collection, welcome to write to us.
Thank you for your support.
-Q: Does S6 or A7 support RTSP? Which port?
-A: Both S6 and A7 camera support RTSP. The RTSP port is TCP 554.
-Q: Can I use TinyCam Pro to access live feed of the HiKam camera?
-A: Yes, the camera support TinyCam Pro. We have a quick integration guide, pls check the link below:
-Q: What 3rd Party ONVIF or RTSP software the HiKam camera support?
-A: Till now, we or our users have tested with ONVIF Device Manager for Microsoft Windows, iSpy for Microsoft Windows, , Webcam XP Free edition for Windows PC, M-Sight Pro App, TinyCam Monitor App, IP Cam Viewer App, Synology NAS, QNAP NAS, various ONVIF compliance NVRs from amazon.com, VLC Software for Windows, PC and MAC.
The list is growing. We will keep updating it.
-Q: How can I access the RTSP URL of the HiKam cameras?
-A: You can visit by the RTSP URL in RTSP software: rtsp://your camera IP:554/onvif1
-Q: Can I visit SD(Standard Definition) or HD(High Definition) video as I want by RTSP?
-A: Yes, these RTSP URLs are aslo supported to visit SD video or HD video of the camera
HD Video: rtsp://your camera IP:554/stream=1
SD Video: rtsp://your camera IP:554/stream=0
-Q: When I am away from home, can I use RTSP software to visit the camera at home?
-A: You can do this. But you need to have port forwarding setup on your router, i.e, set up your WAN IP + WAN Port to the local IP of camera + TCP PORT 554. For details for port forwarding configurations, it depends on your router model and vendor. You can do a search on Google or router support.
Another way is setting up a VPN to your home network. It works too, but this solution requires more network knowledge, good for network gurus.
And just a note for RTSP remote monitoring, we suggestion getting RTSP URL by password protected.To enable that, just go to 'Camera Management' in camera settings, enable the 'RTSP authentication' option.
-Q: If I am doing port forwarding mapping, should I have to keep the WAN Port as 554?
-A: No, you can use any port you want. In fact, for network security perspective, we recommend to use port other than port 554. Port greater than 10, 000 will be much better for your own network security.
-Q: If I have more than one HiKam camera in my home network, can I do WAN port mapping to each of them? What else should I configure on camera side, such as modifying local RTSP port?
-A: You just follow the port forwarding procedure to assign different WAN Port mapped to each camera. You don't need to do extra configuration on HiKam camera side. The HiKam camera will auto detect and provide support in this case. Some other cameras from other vendors may require configuration on camera side to modify, HiKam camera don't need that, it is automatically support.
-Q: Is the camera rtsp feed itself, password protected ? can the password be changed on the camera without sending any data to any server ?
The camera support RTSP with password. To enable that, just go to 'Camera Management' in camera settings, enable the 'RTSP authentication' option.
The password can be set to your own, without sending password to any server. The changing password is done directly from your app or WebUI of the camera to your camera.
In paticually, you can try blocking internet access of the camera, after that change the password and try RTSP.