1. Introduction

Accessing your camera from cellular data leverages roaming capabilities of your cellular network for extending the distance between your camera and applications.

At any place, with cellular data connection you can configure your camera, receive alarms, and to some extent watch videos. The downstream speed decides whether the quality and reliability of your live stream is satisfied. A minimum speed of 350Kbps is a must-have.


Two factors (especially the first)--the network technology used by your cellular provider and the signal strength--determine speeds. If your provider is using LTE or 4G technology such as HSPA+, you can have a good experience on watching the live stream. With the downgrade to 3G such as HSPA, UMTS, and EVDO, streaming videos may stutter or even stop. For 2G network such as EDGE and 1xRTT, the live stream will barely be available.


The status icon on top screen of your mobile device shows which technology your mobile device is using.

2. For Apple users

Icon Note
LTE Good experience on watching live stream.
4G Good experience on watching live stream.
3G Poor experience on watching live stream.
E You may not open the live stream.
° You may not open the live stream.
1x You may not open the live stream.

3. For Android users

Icon Note
4G Good experience on watching live stream.
H+ Good experience on watching live stream.
H Acceptable experience on watching live stream.
3G Poor experience on watching live stream.
E You may not open the live stream.
G You may not open the live stream.

4. The walk through from scratch

Note:If you already set up your camera successfully, jump to Step 5.


Step 1: Set up the camera when your camera and your smart phone are on the same LAN. You can following the Quick Guide in your box to make it happen. If you lost your Quick Guide, click the following link for instruction.

How to Set the camera up by cable


Step 2: Keep the camera and your mobile phone are within 9-foot distance with the router. Check if you can watch live stream. To do so, launch your HiKam app and tap the Play icon.


Step 3: Before fasten the camera at your mounting place, put the camera closing enough to that place and double check whether you still can watch live stream. To do so, launch your HiKam app and tap the Play icon. A weak Wi-Fi signal strength may cause the camera offline.


Step 4: Fasten the camera.


Step 5: Now verify whether you can access your camera with your cellular data. Disable the Wi-Fi reception on your smart phone. In turn the smart phone starts to use cellular data provided by your mobile provider. Launch HiKam app, tap the Play icon to see if you can watch live streams.


Step 5: Enable the Wi-Fi reception on your mobile phone.


Now you are able to access the camera on your HiKam app or HiKamPC over WAN.

For details about HiKamPC go to "Configure and watch live video from HiKamPC".